Clik here to view.
Our new mobile site’s up and running!
As promised in my blog earlier in the month – our new look mobile site has been launched today! On your mobile phone, simply browse to http://m.nationalrail.co.uk and you’ll see the new look site. It’s...
View ArticleClik here to view.
Happy new year!
Welcome to the New Year, I hope you all thoroughly enjoyed the festive break and managed to have a great time with family and friends. 2011 was such a busy year for us with all our new products and...
View ArticleClik here to view.
It’s all win win win!
It’s the end February and we here at National Rail Enquiries have some exciting news to share with you. We have a great competition coming up on Twitter to celebrate reaching a total of one hundred...
View ArticleClik here to view.
Viewing the full site from a mobile device
Hello, Kathryn from NRE here, posting a quick guest slot to update you on some progress. The good news is that on Thursday (hopefully by lunchtime) you’ll be able to access the full NRE website on...
View ArticleClik here to view.
Spring is finally upon us!
Spring is finally upon us and the warmer weather is definitely putting a spring in the step of all of us here at National Rail Enquiries. In this month’s blog I am going to share my experiences from my...
View ArticleClik here to view.
National Rail Enquiries announces a new app for iPhone & Android
I’ve got some exciting news! For the last few months the team have been working on an exciting project to bring all the best bits of National Rail Enquiries onto your smartphone. Today, I’m delighted...
View ArticleClik here to view.
New look homepage & number 1 for use of Twitter in Social Brands 100
By now you will hopefully have discovered our new look homepage! As promised in the March blog, the changes we’ve implemented have been specifically as a result of feedback given by customers through...
View ArticleClik here to view.
National Rail Enquiries needs you!
This week, a team of the brave / foolhardy / gluttons for punishment (delete as appropriate!) are making their way up to the Lake District to complete the 24 Peaks Challenge with the aim of raising...
View ArticleClik here to view.
Some changes at National Rail Enquiries
Wow, that was a busy summer! Through the summer we received an increased number of enquiries through all our channels from regular travellers, visitors to the country, Gamesmakers and servicemen &...
View ArticleClik here to view.
Season’s Greetings
I hope everyone is looking forward to the festive period, in this blog I’m going to talk about: - Our new Window 8 app - Ticket buying in the Android & iPhone apps -...
View ArticleClik here to view.
Some updates from National Rail Enquiries
I hope everyone is well and enjoying the spring sunshine! In this blog I’m going to provide some updates covering: - Code of Practice for using our Real Time API’s - Website outage in April -...
View ArticleClik here to view.
Announcing the National Rail Enquiries app for iPad!
As we are approaching the busy summer months, we have some exciting news to make your journey planning easier. I am thrilled to announce National Rail Enquiries app for iPad which was released to the...
View ArticleClik here to view.
An apology – problem with journey planning on our apps
I just wanted to write a quick message to apologise for a problem that we experienced on Tuesday of this week. For 45 minutes from 15:45 until 16:30 on Tuesday 2nd July we had a problem with one of our...
View ArticleClik here to view.
All change in the Cheapest Fare Finder!
In this post, I am going to tell you about some changes to our website and mobile apps. We have been carefully listening to customer feedback, and we are pleased to announce that we have recently put...
View ArticleClik here to view.
St Jude Storm – Impact on our customer service
Many more people than ever before used our services on Monday morning and reported a satisfactory experience, but there were problems encountered by some customers. If you were one of those customers...
View ArticleClik here to view.
Cycling Information on our smartphone apps
Hi everyone and Happy New Year from us all at National Rail Enquiries. I wanted to let to tell you about a great new feature we have introduced onto our Smartphone apps and some news regarding our...
View ArticleClik here to view.
Our Latest Smartphone App Release and Cheapest Fare Finder
New to the App Store and Google Play store this week are the latest versions of the National Rail Enquiries iPhone and Android apps. The apps now include information from Twitter and Transport for...
View Article
